Privacy Policy

Last updated: February 14, 2026

Overview

International Services ("we", "us", "our") is a full-fledged travel agency committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website, travel booking services, SIM card services, and communications.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, date of birth, passport information.
• Travel Information: Flight details, accommodation preferences, travel dates, destinations, passenger information, special requirements.
• Payment Information: Credit card details, billing address, payment method preferences (processed securely through third-party payment processors).
• Service & Order Information: SIM activations, plan selections, travel bookings, rental requests, and support interactions.
• Communication Data: SMS/MMS message content, phone numbers, timestamps, delivery status, and opt-in/opt-out records.
• Technical Information: IP address, device type, browser, operating system, and network information.
• Preferences: Travel preferences, seating preferences, meal requirements, accommodation preferences, and communication preferences.

How We Use Information

We use collected information to:

• Book and manage travel arrangements (flights, hotels, rentals, insurance)
• Provide and manage our SIM card and communication services
• Process travel bookings, orders, activations, and customer support requests
• Send booking confirmations, travel updates, and transactional messages
• Send promotional travel offers and SIM service updates only if you explicitly opt in
• Personalize travel recommendations and service offerings
• Process payments and manage billing
• Comply with travel industry regulations and legal requirements
• Prevent fraud and abuse of our services

Travel Booking Services

• We collect personal and travel information necessary for booking flights, accommodations, and other travel services.
• Passport and visa information may be required for international travel bookings.
• Travel itineraries and booking confirmations are sent via email and/or SMS.
• Special requirements (dietary, medical, accessibility) are collected to ensure proper travel arrangements.
• Travel documents and personal information are shared with airlines, hotels, and service providers as necessary.

SMS / MMS Communications

• By providing your phone number, you may receive transactional messages related to bookings, orders, activations, or support requests.
• Promotional or marketing messages are sent only if you explicitly opt in.
• Message frequency varies based on your bookings and service usage
• Message and data rates may apply
• You may opt out at any time by replying STOP
• For help, reply HELP
• Carriers are not liable for delayed or undelivered messages

Consent & Opt-In

We collect consent through clear opt-in methods, such as web forms, booking confirmations, IVR confirmation, or customer-initiated requests. Consent is not a condition of purchase or booking.

Information Sharing

We do not sell, rent, or share consumer personal information with third parties for marketing or promotional purposes.

We may share information only with:

• Airlines, hotels, and travel service providers to fulfill your bookings
• Payment processors to handle transactions securely
• Service providers (such as SMS/MMS delivery platforms) to operate our services
• Network and carrier partners to provide connectivity
• Travel insurance providers when you purchase coverage
• Government and regulatory authorities for travel compliance and when required by law

Payment Processing

• Payment information is processed through secure third-party payment processors.
• We do not store complete credit card numbers on our servers.
• Payment details are shared only with necessary payment processors and financial institutions.
• Billing information may be retained for receipt and tax purposes.

Data Retention

• Booking and travel records are retained for the duration required for travel completion and customer service
• Financial records are retained for tax and accounting purposes (typically 7 years)
• SMS/MMS message content may be retained for up to 30 days
• Message metadata may be retained for up to 12 months
• Other personal information is retained only as long as necessary for business or legal purposes

Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Withdraw SMS consent at any time by replying STOP
• Request information about how your data is used
• Request data portability of your travel and booking information
• Opt out of promotional communications while maintaining essential service messages

To exercise these rights, please contact us via Contact Us.

International Data Transfers

As a travel agency, your information may be transferred internationally to fulfill bookings and provide services. We ensure appropriate safeguards are in place for international data transfers in accordance with applicable laws.

Cookies & Tracking

We use essential cookies and similar technologies for security, session management, and site functionality. We may use analytics cookies to improve our services. We do not use cookies for unsolicited marketing without your consent.

Security

We use reasonable technical and organizational safeguards to protect personal information, including encryption for sensitive data and secure payment processing. No system can guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

Contact

Questions? Visit Contact Us or email us at privacy@internationalservices.me.